Pricing score

5

Aircall Pricing Profile

Aircall is a cloud-based call center and business phone system designed to integrate seamlessly with popular CRM and Helpdesk tools, enhancing communication and workflow efficiencies for businesses. It offers features like call queuing, analytics, and one-click integrations with software like Salesforce and Zendesk.

Aircall Pricing Profile

Aircall – Up to 10% off

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Aircall Pricing Profile

INSIGHTS

Our insights about Aircall pricing

01

While the price may be a concern, the simplicity and overall user experience make it worthwhile

02

The pricing is perceived five times higher than alternatives

03

The costs for calls and SMS are charged separately

What users say about Aircall pricing

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Verified User

The price is 5x vs. other providers. Calls and SMS are charged on top of the subcribtion price which is excessive to start with. I asked to cancel and a refund and but have been ignored. Highly recommended to avoid.

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Verified User

Limited functionality for the price. Support is currently insufficient as resolving issues when help is required often poses a significant challenge.

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Verified User

The price can be the concern to me or anybody that works with Aircall, but I think that at the end of all compared to any other platform the price is worth it the simplicity.

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Andrew

Terrible for Canadian businesses. No CNAM changes, no MMS support. I've since switched to OpenPhone, half the price with all the support Aircall doesn't have. I signed up for an annual commitment with Aircall under the assumption I could change my CNAM (caller ID). That isn't true for Canadian numbers, and they aren't willing to let me out of that commitment despite their sales rep telling me that CNAM changes were possible and didn't specify conditions on Canadian numbers.

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Verified User

I'm not familiar with the price range but I do think this is a recommended product for any business on any level from your 10 employee office to your 2,000 employee call-center this is ideal for any business. It has a very sleek design and is extremely user-friendly. I'm excited to see where the company is headed over the next couple of years.

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Verified User

The price is 5x vs. other providers. Calls and SMS are charged on top of the subcribtion price which is excessive to start with. I asked to cancel and a refund and but have been ignored. Highly recommended to avoid.

avatar

Andrew

Terrible for Canadian businesses. No CNAM changes, no MMS support. I've since switched to OpenPhone, half the price with all the support Aircall doesn't have. I signed up for an annual commitment with Aircall under the assumption I could change my CNAM (caller ID). That isn't true for Canadian numbers, and they aren't willing to let me out of that commitment despite their sales rep telling me that CNAM changes were possible and didn't specify conditions on Canadian numbers.

avatar

Verified User

Limited functionality for the price. Support is currently insufficient as resolving issues when help is required often poses a significant challenge.

avatar

Verified User

I'm not familiar with the price range but I do think this is a recommended product for any business on any level from your 10 employee office to your 2,000 employee call-center this is ideal for any business. It has a very sleek design and is extremely user-friendly. I'm excited to see where the company is headed over the next couple of years.

avatar

Verified User

The price can be the concern to me or anybody that works with Aircall, but I think that at the end of all compared to any other platform the price is worth it the simplicity.

ALTERNATIVES

Compare Aircall with alternatives

Best value
Zendesk

Pricing score

5
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