Pricing score

5

Asana Pricing Profile

A project management tool designed to help teams organize, track, and manage their work and projects more efficiently.

Asana Pricing Profile

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Asana Pricing Profile

insights

Our insights about Asana pricing

01

Price barrier for small teams

02

Advertised price hides minimum user requirement

03

Essential features are locked in higher tiers

What users say about Asana pricing

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Vaughan

The pricing is not transparent and deliberately hides this fact until a person reaches the billing details page in the shopping cart. While their pricing plan says the cost is $10.99/$13.49 per user/seat, NOWHERE on the page does it say that you have to take a minimum of 2 seats. If your pricing was transparent and honest, it would say that pricing starts at 21.98 / 26.98 and that you have to sign up for at least 2 users. which are charged at $10.99/$13.49. So the $10 and $13 per month is actually intentionally deceptive because you cannot sign up at the prices stated on their pricing page. They do mention this in help articles, but not on the pricing page. Do a quick search on Google and you will discover a lot of people who have also found their pricing to be deceptive.

avatar

Kim

The pricing structure is my biggest beef with Asana. I would upgrade if the cost per user was not so steep.

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Santiago

Asana's pricing can be a downside for smaller teams and organizations, as advanced features like custom fields, portfolios, and timeline views are only available in premium paid plans.

avatar

Corrine

Сonfusing monthly prices. Asana's pricing system is not clear from the onset, and I landed with a $152 monthly fee as a small business. After being charged my first $152 fee, I assumed I had mistakenly signed up for an annual fee - because it was so much more than the program advertised as a monthly fee. By the second monthly the fee landed, I reached out to customer service to request my account be cancelled and the amount refunded. Despite reaching out immediately, Asana notified me they would not refund the amount charged. Then the "gave me a 2 month free trial" instead of cancelling my account. Today I find another $152 fee on my account, and again am refused a refund.

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Kristian

It was a little pricey once you started to bring more users in which was a barrier to growth and using it more. I think its good value for money, but for small businesses it is a bit of an outlay.

avatar

Vaughan

The pricing is not transparent and deliberately hides this fact until a person reaches the billing details page in the shopping cart. While their pricing plan says the cost is $10.99/$13.49 per user/seat, NOWHERE on the page does it say that you have to take a minimum of 2 seats. If your pricing was transparent and honest, it would say that pricing starts at 21.98 / 26.98 and that you have to sign up for at least 2 users. which are charged at $10.99/$13.49. So the $10 and $13 per month is actually intentionally deceptive because you cannot sign up at the prices stated on their pricing page. They do mention this in help articles, but not on the pricing page. Do a quick search on Google and you will discover a lot of people who have also found their pricing to be deceptive.

avatar

Corrine

Сonfusing monthly prices. Asana's pricing system is not clear from the onset, and I landed with a $152 monthly fee as a small business. After being charged my first $152 fee, I assumed I had mistakenly signed up for an annual fee - because it was so much more than the program advertised as a monthly fee. By the second monthly the fee landed, I reached out to customer service to request my account be cancelled and the amount refunded. Despite reaching out immediately, Asana notified me they would not refund the amount charged. Then the "gave me a 2 month free trial" instead of cancelling my account. Today I find another $152 fee on my account, and again am refused a refund.

avatar

Kim

The pricing structure is my biggest beef with Asana. I would upgrade if the cost per user was not so steep.

avatar

Kristian

It was a little pricey once you started to bring more users in which was a barrier to growth and using it more. I think its good value for money, but for small businesses it is a bit of an outlay.

avatar

Santiago

Asana's pricing can be a downside for smaller teams and organizations, as advanced features like custom fields, portfolios, and timeline views are only available in premium paid plans.

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