Pricing score

7.6

LastPass Pricing Profile

LastPass is a versatile password manager that helps users store and manage their passwords securely across multiple devices, featuring capabilities for password generation, autofill, and dark web monitoring to enhance security​.

Key Takeaways

Affordability

LastPass is praised for its low-cost options, especially the free tier, which offers password management features. This makes it an attractive choice for individuals and small businesses looking for cost-effective solutions. However, there is concern that recent price increases have made it less appealing compared to competitors.

Price Changes

There is notable frustration with recent price hikes, particularly as LastPass has moved more features behind paywalls. Some users feel that the subscription model has become more expensive over time, leading to dissatisfaction with the perceived value, especially when compared to other options in the market.

Comparative Value

While LastPass is valued for its cost-effectiveness compared to competitors, some reviews indicate that it lacks premium features or differentiating factors that justify its higher-tier pricing. Users who have switched to other tools report better overall satisfaction with pricing, features, and customer support.

Product Overview

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LastPass is a password management tool that helps users securely store and organize their passwords, credit card information, and other sensitive data. It offers features such as password generation, secure storage, and autofill capabilities to simplify and enhance online security. Available as a browser extension, desktop application, and mobile app, LastPass ensures accessibility across multiple devices. LastPass's strong security measures aim to make managing and protecting personal information effortless and reliable.

INSIGHTS

Our insights about LastPass pricing

01

Reasonable pricing for small businesses with around 30 employees

02

The need for smoother password sharing between multiple users

03

Premium features for a group at a relatively low cost per user at Family plan

Available Pricing Models

How much does LastPass cost?

LastPass offers a free version that includes basic password management features and basic sharing options. Premium and Families plans offer advanced features such as advanced multi-factor authentication, dark web monitoring, and more comprehensive sharing options.

Premium

  • The plan includes 1 Premium account, access across all devices, 1 GB encrypted file storage, one-to-many sharing, advanced multifactor options, emergency access and personal customer support.
  • The price is €2.90 per month.

Families

  • The plan includes 6 Premium accounts, family manager dashboard to manage users and security, and group and share items in folders.
  • The price is €3.90 per month.

What users say about LastPass pricing

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Zachary

It would be worth the additional cost - especially for a business - to find another password management solution. There is no reasonable way that LastPass could meet the needs of sharing passwords between multiple users and have it be a fluid, cohesive experience.

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Derek

Its simplicity of use and reasonable cost for our business of around 30 employees.

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Verified user

There are so many great features that makes it totally worth the small price!

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Hami

We started with the family plan because the team was smaller and didn't warrant the price for a higher level plan. Once someone was locked out and didn't have the app on their phone. Since we were on the family plan, not business, they were permanently locked out. They had to rebuild all their passwords that had been saved.

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Rakesh

Gets the job done and cost effectively. There are much better password management experiences out there - which is important because you want to encourage your team to use a password manager and not have it be a pain.

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Zachary

It would be worth the additional cost - especially for a business - to find another password management solution. There is no reasonable way that LastPass could meet the needs of sharing passwords between multiple users and have it be a fluid, cohesive experience.

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Hami

We started with the family plan because the team was smaller and didn't warrant the price for a higher level plan. Once someone was locked out and didn't have the app on their phone. Since we were on the family plan, not business, they were permanently locked out. They had to rebuild all their passwords that had been saved.

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Derek

Its simplicity of use and reasonable cost for our business of around 30 employees.

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Rakesh

Gets the job done and cost effectively. There are much better password management experiences out there - which is important because you want to encourage your team to use a password manager and not have it be a pain.

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Verified user

There are so many great features that makes it totally worth the small price!

LastPass Pricing Rating

Ease of Use: 4.5/5

The platform simplifies password storage and auto-filling, although some advanced features may require a bit of time for new users to master. Overall, it is designed to make password management as seamless as possible.

Cost Efficiency: 4/5

LastPass offers a free version with essential features, including password storage and basic sharing options. The Premium and Family plans provide advanced features such as secure storage, advanced multi-factor authentication, and dark web monitoring. The pricing is generally considered reasonable, though some users may find the cost of premium plans high for additional features.

Features and Functionality: 4.5/5

LastPass provides a set of features for password management, including secure password generation, encrypted storage, and browser extensions. The platform also offers advanced options such as dark web monitoring and secure notes. Its broad range of functionalities supports effective management of passwords and sensitive information.

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FAQ on LastPass Pricing

What platforms does LastPass support?

LastPass supports a variety of platforms, including Windows, macOS, iOS, Android, and browser extensions for Chrome, Firefox, Safari, Edge, and Opera. This ensures that you can access your passwords and data from virtually any device.

Can I share passwords or vaults with others?

Yes, LastPass allows you to securely share passwords, notes, and other items through its sharing features. With the Premium and Family plans, you can share items with other users and manage shared folders and access levels.

What should I do if I forget my LastPass master password?

If you forget your master password, LastPass cannot reset it due to its zero-knowledge security model. However, LastPass provides options such as account recovery through multifactor authentication and an Emergency Kit to help you regain access if you’ve set these up in advance.

How do I import data from another password manager into LastPass?

LastPass provides import tools for transferring data from other password managers like 1Password, Dashlane, and Bitwarden. Detailed instructions for importing data can be found in the LastPass support documentation.

What support options are available for LastPass users?

LastPass offers support through a comprehensive help center, including FAQs, troubleshooting guides, and user forums. Premium and Family plan users also have access to priority support via email and live chat.