One of Thryv's key features is CRM, which centralizes customer information and tracks interactions, making it easier to manage leads and follow-ups. Thryv also offers scheduling and appointment tools that enable online booking for customers and automate reminders to reduce no-shows, all while effectively managing staff schedules.
The platform includes marketing automation capabilities, allowing businesses to create and manage email and SMS campaigns, oversee social media efforts, and monitor their online reputation through review management. Invoicing and payment processing are simplified with tools for streamlining invoices, accepting online payments, and tracking expenses and revenue.
Thryv provides a website builder that helps businesses create and manage their own websites, complete with templates and customization options, ensuring they are mobile responsive. Additionally, it assists in managing online business listings across various platforms, helping to maintain consistency in essential information like addresses and hours of operation.
Analytics and reporting features give insights into customer behavior and the effectiveness of marketing strategies, enabling businesses to make data-driven decisions. The platform also includes a mobile app, which allows users to manage their business on the go by accessing customer data, appointments, and reports from anywhere.