Pricing score

Tidio Pricing Profile

Tidio is a powerful customer service platform designed to improve engagement through live chat and chatbot solutions.

HQ Location

Gdańsk, Poland

Category:

CRM

Key Takeaways

Multi-Channel Support

You can engage customers through various channels, including live chat, email, and social media platforms.

Visitor Insights

Valuable insights into visitor behavior allow for personalized communication and targeted marketing efforts.

Mobile App

Tidio’s mobile app ensures you never miss an opportunity to engage with customers.

Product Overview

Tidio allows companies to communicate effectively with their customers in real time, enhancing user experience and driving sales.

With its easy-to-use interface, Tidio integrates seamlessly into websites and online stores, providing instant support to visitors. The platform features customizable chat widgets that can be tailored to match your brand's aesthetics.

Tidio’s chatbot capabilities allow businesses to automate responses to common inquiries, saving time and ensuring customers receive prompt assistance even outside of business hours. The chatbot is powered by artificial intelligence and can learn from previous interactions, making it increasingly effective over time.

INSIGHTS

Our insights about Tidio pricing

Flexible pricing plans

The chatbot is quite costly

7-day trial

Available Pricing Models

How much does Tidio cost?

Tidio's pricing plans are designed to be flexible, ensuring that businesses of all sizes can find a solution that meets their customer service needs.

Starter

Ideal for small businesses focused on enhancing customer satisfaction via live chat support.
The price is $29/month.

Growth

Ideal for teams of all sizes prioritizing customer service as their competitive advantage.
The price is $59/month.

Plus

For businesses requiring better limits, additional integrations, advanced features, and premium support.
The price is $749/month.

Premium

For more complex businesses.
The price is $2999/month.

What users say about Tidio pricing

Ethan Alexandre J.

It is easy to use and has a lot of features. Developers of this app are not into the money and it is very nice to know that there are some people who still share their skills.

Tanya T.

Some features are free in different chats but paid in Tidio. Users have to enter their emails which sometimes prevents them to ask any question.

Stephanie P.

My experience with them has been great. It's a nice cheap alternative and we look forward to watching them grow.

Théo S.

Price, Ease of use, Great function to predict what customer type.

Verified Reviewer

The team was irritated by the loud sound of notifications, which we were not able to turn off. The chatbot is quite costly and overall pricing was the problem in our final desicion.

Ethan Alexandre J.

It is easy to use and has a lot of features. Developers of this app are not into the money and it is very nice to know that there are some people who still share their skills.

Théo S.

Price, Ease of use, Great function to predict what customer type.

Tanya T.

Some features are free in different chats but paid in Tidio. Users have to enter their emails which sometimes prevents them to ask any question.

Verified Reviewer

The team was irritated by the loud sound of notifications, which we were not able to turn off. The chatbot is quite costly and overall pricing was the problem in our final desicion.

Stephanie P.

My experience with them has been great. It's a nice cheap alternative and we look forward to watching them grow.

Tidio Pricing Rating

Integration: 4.6/5

Tidio integrates with numerous third-party applications, including eCommerce platforms like Shopify and WooCommerce, CRM systems, and marketing tools, streamlining workflows and enhancing functionality.

Value for features: 4.5/5

Even the starter paid plan includes a wide array of features, such as unlimited chat history, chatbot capabilities, and integration options, providing good value for the price.

Pricing Structure: 4.4/5

Tidio’s paid plans are competitively priced compared to similar customer service and live chat solutions. This makes it accessible for businesses of varying sizes, from startups to larger enterprises.

FAQ on Tidio Pricing

How does Tidio's chatbot work?

Tidio’s chatbot is powered by AI and can be programmed to handle common customer inquiries automatically. It can learn from previous interactions to improve its responses over time.

Can I customize the chat widget?

Yes, Tidio allows users to customize the appearance of the chat widget to match their brand, including colors, positions, and welcome messages.

How do I integrate Tidio with my website?

Tidio offers easy integration options with popular website platforms like WordPress, Shopify, Wix, and more. Users can simply add a snippet of code to their website or use a plugin for seamless integration.

Can I use Tidio on mobile devices?

Yes, Tidio has a mobile app available for both iOS and Android, allowing users to manage chats and interact with customers on the go.